Welcome to KLB CRM

Your gateway to Kenya Literature Bureau's comprehensive customer relationship management system. Streamline your educational publishing and printing needs with our innovative digital platform.

About KLB CRM

Kenya Literature Bureau's Customer Relationship Management System is designed to provide seamless access to our educational publishing and printing services, helping you manage your orders, track deliveries, and access resources efficiently.

Educational Publishing

Access KLB's extensive catalog of educational materials including CBC books, secondary texts, revision guides, and general readers for all levels of education.

Printing Services

Professional printing solutions, branding services, and design support for your educational and corporate needs with high-quality standards.

Digital Resources

Access our online bookstore, digital library (Opiq), e-books, and translation services through our integrated digital platform.

Registration Process

Follow these simple steps to get started with KLB CRM and access our comprehensive services

1

Create Account

Register your organization or individual account by providing basic information and contact details.

2

Document Submission

Upload required documents for verification including business registration, tax certificates, and identification.

3

Account Verification

Our team reviews your application and documents to ensure compliance with our registration requirements.

4

Access Granted

Once approved, you'll receive full access to place orders, track shipments, and manage your account.

Required Documents

Prepare these documents in advance to expedite your registration process

Essential Documents

Current Trade License
Valid business trade license with expiry date clearly visible
Kenya Booksellers & Stationers (KBS) Membership
Valid KBS membership certificate with membership number and year
Tax Compliance Certificate
Current KRA tax compliance certificate with your PIN number
ID/Passport Copy
Clear copy of national ID or passport for business owner/proprietor

For Partnerships/Companies

Partners/Directors ID Copies
Clear copies of national IDs for at least 2 partners or directors
CR12 Certificate
Company registration certificate (CR12) for registered companies
Business Registration Number
Valid business registration number and certificate
Registration Date
Official business registration date documentation

Why Choose KLB CRM?

Discover the advantages of using our comprehensive customer relationship management system

Order Management

Efficiently place, track, and manage your orders with real-time status updates and delivery notifications.

Analytics & Reporting

Access comprehensive reports and analytics to track your purchasing patterns and optimize your orders.

24/7 Support

Get dedicated customer support whenever you need assistance with orders, products, or technical issues.

Secure Platform

Your data is protected with enterprise-grade security measures and encrypted transactions.

Mobile Friendly

Access your account and manage orders from any device with our responsive mobile-optimized interface.

Educational Resources

Access comprehensive catalogs of CBC curriculum books, revision materials, and educational content for all levels.

Ready to Get Started?

Join thousands of satisfied customers who trust KLB for their educational publishing and printing needs.

Contact Information

Address
South C, Nairobi, Kenya
Phone
+254 (20) 3541196/7
Email
Info@klb.co.ke